New: Extended Holiday Return Policy In Effect

• For the 2021 holiday season, returnable items purchased between October 1 and December 31 can be returned until January 31, 2022

New: Free Shipping to Canada

• We are excited to offer FREE shipping to Canada on orders with a value of $250 US Dollars.
• Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country.

Sales Tax:

• We collect sales tax on orders shipping to Pennsylvania only.

When will my order ship?

• Most orders received by noon eastern time will ship the same day as ordered. Orders placed after noon ET, will ship the following business day. If you need your order to ship today, just use our contact form to let us know what model number you plan on purchasing, the quantity and the general shipping location (state, country, etc.). Nothing is set in stone. We may be able to help.

Free Shipping 

• Free 1-4 business days ETA shipping (offer valid within the USA) on all orders.

Free Expedited (2 Day Shipping)

• Free 2 business days expedited shipping on all orders with a value of $250.00 or greater (offer valid within the continental USA). We typically use UPS for this option so if you have a PO box, USPS times can vary. Shipping times during the Covid pandemic are not guaranteed.

Other Shipping Services

• We offer discounted expedited shipping such as Next Day Air, 2nd Day Air and more. All shipping services, times and rates are displayed during checkout. 

Global (worldwide) Shipping

• We ship worldwide with few exceptions. You can view our discounted shipping rates and services are displayed during checkout.
• All International shipments are insured.
• Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country.

Standard delivery estimated time in transit

100% Satisfaction Guaranteed

We stand behind every product we sell. If you are not satisfied with your purchase or have a problem with your item, just send us an email within 40 days of purchase and we will email you a prepaid return label. All you will need are your ExtremeMeters.com order number and we will email the return label within 24 hours to the email address used when placing the order.

ExtremeMeters.com guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a manufacturing defect in its materials or workmanship (extremely rare), you can return it to us at any time. If sent within 45 days, we will replace or refund. If after 45 days and up to 5 years, it will become a warranty issue.

Once the item(s) are returned to us, it usually takes 24 hours to process refunds.

We do not ship on the following holidays observed in the USA.

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Returns:

FREE USA Returns: We accept returns up to 45 days of purchase. Returns must be in brand new, unused condition. We will send our US customers a pre-paid return label which you can print out and attach to your box. International Returns: International customers are responsible for return costs. Click here to submit a return request. You will need your ExtremeMeters.com order number and the email used when placing your order. Important: Please use capital letters when entering your order number. You must enter your information within 40 days from time of order.

Return Request