Rated Excellent on Trustpilot

Top Rated Store by Google!

We ship worldwide!

Shipping, Returns & Sales Tax

We have many different shipping options available. All options including the ones below are discounted & displayed during checkout.

U.S. Shipping
Ship Speed Cost  Notes & Restrictions
Standard 3-4 days $0.00 FREE on orders with Extreme Meters.
Free 3 Day Express 1-3 days Free Free on all orders of $159 or greater.
Express 1-2 days $14.95 Free on all orders of $250 or greater.
UPS Next Day 1 day Varies by location Not available with oversized orders

Alaska / Hawaii - While we can ship packages to Alaska and Hawaii with Expedited shipping methods (2-Day, 1-Day) they are not always guaranteed by UPS / USPS based on the final destination and there could be a delay of 1 business days.

International shipping

We ship worldwide daily with few exceptions.

Free Global Shipping discount (cannot be combined with any other discounts)

We offer free global shipping to many countries with order values over $260 USD or equivalent. To see if your order qualifies, just enter your shipping address during checkout.

Batteries Information (DHL and USPS only)

Due to international shipping hazard rules, batteries are not included with shipments of Kestrel Instruments to destinations outside of the USA with USPS 1st Class, Priority Mail, Express Mail, and DHL shipments. Batteries are included with UPS shipments.

Customs, Duties and Import Fees

International customers may be subject to customs processing, fees, taxes, duties and additional charges prior to delivery.

Ship Speed Cost Notes & Restrictions
Economy International US Mail Post (6-18 business days) Varies  
Standard / Expedited International UPS / DHL (4-12 business days) Varies

Returns:

Submit a return request:

We are happy to accept returned unused, as-new products within 45 days of the date your item reached its final shipping destination.
  • Within 45 days of your items delivery date, click the profile icon in the store's navigation, log in and then request a return.

Here is how to submit a return request:

  • Log in to your account: In the Email field, enter your email address, and then click Continue.
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.