Shipping, Returns & Sales Tax

U.S. Shipping

  • FREE Ground shipping on all orders (1-4 Business Days) may take longer for Alaska and Hawaii).
  • UPS (Ground, 3 Day Select, 2nd Day Air, Next Day Air).
  • USPS  (Ground, Priority, Express).

US State Sales Tax

Our secure checkout: Unlike marketplace facilitators such as Amazon and eBay, our store collects and remits sales tax solely on orders shipping to Pennsylvania, where we have established nexus.
Shop app: The shop app has recently started collecting state sales tax as it is now seen as a marketplace facilitator. Our standard store checkout or other choices such as PayPal so not collect state sales tax.

International Shipping

Our international shipping rates are so low, they might just surprise you! We believe you'll be very pleased with them!

Global services offered (discounted rates and estimated delivery dates available at checkout)

  • USPS
  • UPS
  • DHL

Customs, Duties and Import Fees

International Shipping Notice:

Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are determined by your country’s customs authority and are the responsibility of the customer.

Returns:

Submit a return request:

We are happy to accept returned unused, as-new products within 40 days of the date your item reached its final shipping destination.

  • Within 40 days of your items delivery date, click the profile icon in the store's navigation, log in and then request a return.

Here is how to submit a return request:

  • Log in to your account: In the Email field, enter your email address, and then click Continue.
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.