Shipping, Returns & Sales Tax
Extended Holiday Returns in effect.
Orders received from 11/01/22 up 12/31/22 can be returned up to 01/31/23.
- We collect sales tax on orders shipping to Pennsylvania only.
Free 1-4 business days ETA shipping (offer valid within the USA) on all orders of $10.00 or greater.
Other Shipping Services
- We offer discounted expedited shipping such as Next Day Air, 2nd Day Air and more. All shipping services, times and rates are displayed during checkout.
Global (worldwide) Shipping
- We offer the following international shipping services: (UPS, USPS & DHL). Not all shipping services are offered to every country. If they are offered to your country, it will be displayed in your cart and checkout.
- We ship worldwide with few exceptions. Our discounted shipping rates and services are displayed in your cart and during checkout.
- Tracking: All shipments include a tracking number and shipment progress updates either by email or text updates.
- All International shipments are insured.
- In order to protect our customers, we do insure all international shipments against loss or damage. You can rest assured that if something happens to your shipment during its journey, we have you covered. It is extremely rare that we have a lost or damage shipment. We have been shipping worldwide for over 15 years. All paperwork is professionally produced and all packages are secure. We are unable to offer insurance to the Ukraine at this time due to the war.
- Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), levied by the customs office and or delivery service of your shipping destination. Import Fees vary according to the customs regulations of the destination country.You may be notified by the delivery service to pay these fees (if any are due), either by email or phone. It is important to respond quickly.
- We are always available to assist our customers when needed!
Standard delivery estimated time in transit
- We do our best and pride ourselves on getting your order to you in a timely fasion which means we ship out when we say we will. That being said most delivery services are not guaranteeing delivery dates at this time (see below).
- Due to the COVID outbreak, and during major gift giving holidays there has been and will be some disruption of delivery services. Please check with the delivery service you choose to transport your package for any notices if delivery time is critical.
- UPS Service Guarantee
- UPS Service Alerts
- USPS Service Alerts
- DHL Service Alerts
100% Satisfaction Guaranteed
We stand behind every product we sell. If you are not satisfied with your purchase or have a problem with your item, just send us an email within 40 days of purchase and we will email you a prepaid return label. All you will need are your ExtremeMeters.com order number and we will email the return label within 24 hours to the email address used when placing the order.
ExtremeMeters.com guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship (extremely rare), you can return it to us at any time. If sent within 45 days, we will replace or refund. If after 45 days and up to 5 years, it will become a warranty issue.
Once the item(s) are returned to us, it usually takes 24 hours to process refunds.
We do not ship on the following holidays observed in the USA.
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
FREE USA Returns: We accept returns up to 45 days of purchase. Returns must be in brand new, unused condition. We will send our US customers a pre-paid return label which you can print out and attach to your box. International Returns: International customers are responsible for return costs. Click here to submit a return request. You will need your ExtremeMeters.com order number and the email used when placing your order. Important: Please use capital letters when entering your order number. You must enter your information within 40 days from time of order.